FAQs (Frequently Asked Questions)
Frequently asked questions and general product information.
Sampler Packs
Yes, we do offer sampler packs! We know how inconvenient it is to make a large purchase on your first try of a new product. That's why we created sampler packs for both cats and dogs ~ so you can let your pet try a little before you buy a lot. The Ki
Where can I purchase your products?
Birdie & Louie™ Pet Food is sold in various retail locations including Wegmans, Fareway, Sprouts, Weiss, Big Y, Giant Foods and 7-Eleven. Here's a link to our Store Locator so you can find the location nearest to you: Store Locator – Birdie & Louie.
What Flavors and Sizes Do You Offer?
For Cats we offer 7 varieties of wet & 2 of dry. For Dogs we offer 4 varieties of wet & 4 of dry. Click for more info...
Do you sell treats?
Yes! We offer 4 flavors of cat treats and 3 flavors of jerky treats for dogs. Click for more info...
Do you have products containing salmon for cats?
Not currently, but we are always thinking about what's next and hope to add some in the future!
Avian Influenza Info
Information on Avian Influenza (Bird Flu)Here at Birdie and Louie, we are committed to making the safest pet food for your pets. In light of the recent concerns about avian influenza, we can assure you that our foods are produced in facilities that h
How much does shipping cost?
We currently offer 4 shipping options:
Do you ship worldwide?
At this time, we can only ship to customers in the United States and its territories. Feel free to check back in the future, as this is subject to change!
Where is it made?
Our dry pet food is Made in the USA, and our wet pet food is made in Ecuador at one of the largest human-grade tuna producers in the western hemisphere. Please let us know if you have any other questions.
Refund & Store Credit Policy
Birdie & Louie™ Refund & Store Credit PolicyWe stand behind the quality and safety of our food and treats, and we want every pet to love Birdie & Louie™— but we know some pets have pickier palates than others. Therefore, Birdie & Louie™ offers no war